Thunderbird Community Forum

Hello! All the messages in the sent folder have been lost. When I use webmail, all the messages appear normally. I sent a test message from Thunderbird 151.0 (64-bit) / Windows 10 (64-bit) and the message does not appear anywhere in Thunderbird, but I can see it in "webmail". I added the same email account to TB on another PC and I have the same problem. I have deleted this specific email account from TB and reinstalled it, but the problem persists. In Outlook (iPad and PC) it works normally. Other email addresses of the same domain work normally everywhere. The email server provider cannot help me and claims that there is a technical problem on my side. Is there anyone who has any idea on how to solve this particular problem? Thank you.

Whenever i send a message , it is saved to the 'inbox' previously it would be saved "sent mail". I have verified that TB is configured to save to sent mail but the msg is saved anyway to inbox.

Can some one explain how to get back to saving sent messages to sent mail folder.

In all honesty I find it frustrating to keep moving msgs manually.

I have TB version 140.11.0esr (64-bit) running on Win 10. I have multiple accounts and each is set to check for new messages every 10 minutes (nothing else is ticked under "Server Settings). Everything is ticked under "When new message arrives" (and default sound is used).

When new messages were available to download, TB used to play alert sound (and I would know to download new messages) but now TB is sounding (the new messages) alert every time it checks for new messages even if there are NO new messages to download! How do I revert to the alert ONLY being sounded when there ARE new messages to download?

My trash folder deletes my emails after just 30 days. I want to keep my deleted emails in the trash folder for ever (or almost), but I can't a way to change the period for keeping the emails.

This morning I noticed that all emails prior to May 1 were missing from folders that I created. I assumed (incorrectly) that they were in the sbd file that I backed up in April. So I moved that file into the proper destination location but nothing popped up. I then restored the old sbd file back and now I don't even see any the the folders that I created. Note: when I click on the sbd file I do see the folders but they don't appear under Local Folders I've googled and used AI....no luck

I find 'threading' useless and confusing. I want to turn it off for every message, everywhere. But the drop down menus with items about 'threading' seem locked. I cannot uncheck anything. Not just that the checks return when I re-open Thunderbird, but also the checks don't respond to keyboard input to disappear.

How can I get rid of this horrible attempt the software is making to think for me? It always gets things wrong.

Edit address book entry displays only DELETE and CANCEL at the bottom of the edited entry. The rightmost border may be obscured as the display does not allow for scroll.

I'm having a connectivity issues. Did some searching which directed me to the Appdata Profiles folder. When looking inside I see Mail and ImapMail. Both have numerous folders inside. Too may I believe. Based upon the screen prints of the folder's contents, do you see conflicts?

I have three email addresses with Outlook.com.

Pop.windstream I have not used in many years. Not sure what others I could possible delete.

Thanks.

Once in a while, when I download email, Tbird fails accessing outlook.com. The message is in the attached image. If I redownload, it works. Any Ideas? P.S. this has happened with several versions of Tbird... Thanks.

So I have a list of folders some of which are the default folders some are custom created.

When I try to re-order these it is very hit or miss: I select a folder, drag it to where I want it to go, wait for the blue placement line to appear and it may or may not re-locate. Or I simply can't move the folder I want to move and so I move folders around it in order to achieve the layout I want.

It is as if success depends on whether Thunderbird is in the mood for a particular move to happen and I find it really frustrating. It should or shouldn't work, it shouldn't be that it works sometimes.

What is going on with this?

Suddenly Thunderbird takes a long time to download even a few (10-20) emails from Gmail and then it freezes on an email and as I click on different emails only the original one shows on the bottom half of the screen, even if I change to a different folder/email account. Also it will not close when I hit the X in the upper right corner.

If I click on one of the other apps, such as Calendar it goes to calendar but when I go back to email it still shows that same frozen email.

I tried clicking on the three bars (hamburger) to find the Thunderbird version and nothing happens.

I have restarted the computer but that has not helped.

This is an add on to the previous portion that I wrote yesterday. Today nothing shows in the portion where I usually view the message after I've clicked on it. Also the options in the tool bar such as File, Edit, View etc. do not respond to a click after the first time I have attempted to look at a message.

I am considering uninstalling and reinstalling. If I do that will it find all my emails and folders etc. again? There are a few emails that I am quite desperate to access that I have put in folders.

I'd really appreciate any help I can get on this as some important work is being delayed until I can access those emails.

Thanks for any assistance!

Couple months back had to restore computer. Wouldn't let me add my POP gmail account, said had to use IMAP. POP was no longer accepted or something to that effect. So I got IMAP set up. (Of course, I did save my old POP folder with some messages in it.) Ever since setting up the IMAP folder I only get maybe 30 messages each morning. Never more. Which is no way right. I've googled and tweeked the synchronization/storage settings and the server settings. Nothing works. I'll spend hours googling suggestions and trying them, then get frustrated and move on. Then a week or so later I go thru it all again. Nothing changes!! Still only get the very few emails each morning. About 30 or so minutes after the initial download of messages, I'll get a pop up saying imap connection lost. This is SO frustrating. I have no idea what to try next. I never had this kind of issue with any of my POP accounts. Any suggestions? I've probably already tried them but will certainly give it another try. Thanks! Lynn

I have 2 accounts one is thru Outlook.com and one is from my cable provider. When a message comes in from my cable provider if the subject meets one of the filter entries it should mov it to the folder in Outlook via the account I have setup in thunderbird. Sometimes this takes place and it worked like it was supposed to and others it doesn't I find all of the message that should have been forwarded still in the inox of the other account. When I look at the filter log it shows that the move was completed. Its kind of funny because the folder in theoutlook account turns blue like it is holding a new message but when you click on it the message is not there.

Thanks Rick

My mom needs help accessing her emails she had acs internet and had to cancel the service for 4 months and her email is X@ptalaska.net and she has the service again with acs and woukd like to have the back emails resent.

Please reach out to her through her email thank you for your help and time

(PII redacted by moderator)

Thunderbird won't accept my password to my internet provider even though I have verified it with hctx.net. What do I do? John Holmes

I get several daily email newsletters. I've set up a separate filter for each of the senders to move all these incoming newsletters to a local folder. I've attached a screenshot of one of the filters, but it's pretty straightforward: Move the email to the local folder, then stop filter execution.

Sometimes, but not always, it seems to run twice, and puts two copies of the newsletter into the local folder.

Note that the filter for "Morning Brew" and "Axios" have the stop execution step, while the filter for "1440" does not. The same behavior seems to happen (again, occasionally) for each filter, with or without the "stop execution".

I see another user having a similar issue here: Filter Issue

Any suggestions?