How to recover specific account's mail

hello I left account A (Google) and I am mainly using account B (Google) now. However, when I search for the mail of account A, it only shows the result, but after clicki… (read more)

hello I left account A (Google) and I am mainly using account B (Google) now. However, when I search for the mail of account A, it only shows the result, but after clicking it, it shows that there is no mail. How can I recover it? This is because the most important mail is in account A. PLEASE HELP ME....

Asked by Lucia 1 week ago

Last reply by Lucia 1 hour ago

Thunderbird 139.0.2 for Mac doesn’t highlight words as it spell checks.

In the past, as Thunderbird was spell checking (triggered by pushing Send), it would highlight the words it questioned. For the last few weeks, maybe longer, it still spe… (read more)

In the past, as Thunderbird was spell checking (triggered by pushing Send), it would highlight the words it questioned. For the last few weeks, maybe longer, it still spell checks, but the words it stops at are no longer highlighted. So I don’t know where in the body of the email the issue occurs. Without seeing the context around the potential misspelled word, I can’t tell if I should accept the suggested correction, or push Ignore.

I’ve attached a screen shot of Thunderbird stopping at “interlibrary” but there is no indication at that word in the body of the email.

When I tried a simpler example - one sentence with a misspelling - the misspelling was given a red underline. And occasionally, a questioned word would be highlighted. But it use to work reliably ALL the time.

What can I do to bring back highlighting the questionable word? I didn’t realize how much more useful it made the spell checking.

Asked by designer5 4 hours ago

upgrade notification persists

For a few days a banner persists on the lower left of the message window. It obscures content. ""Upgrade to Thunderbird Release"" I have checked twice to make sure the… (read more)

For a few days a banner persists on the lower left of the message window. It obscures content. ""Upgrade to Thunderbird Release"" I have checked twice to make sure there is no update available. Why does this annoying message persist after I run the update. I have rebooted the application multiple times. I do not want to click "Learn more" on the annoying banner promoting "Get monthly updates. with new features and improvements in the new Thunderbird Release" Is it malware? If the application is up to date why are you forcing me to "Learn more"? This is not a good user experience. My MacBook Air is up to date. Thunderbird release 128.11.1esr

Asked by dougb2 1 day ago

Last reply by dougb2 4 hours ago

Spam and Draft Folders are in the Trash Folder

I know this question has been asked before, but haven't been able to resolve the issue - I have in my Trash folder, the Spam and Draft folders there, no idea how they got… (read more)

I know this question has been asked before, but haven't been able to resolve the issue - I have in my Trash folder, the Spam and Draft folders there, no idea how they got there. I use multiple computers and have the same issue on all. I am running Thunderbird 128.11.1esr (64 bit) on my desktop, which is Linux Mint.

If there are any suggestions on how to move the folders back to their original location, would be good, unless I have to now live with it.

Thanks, V1King

Asked by V1King 6 hours ago

computer

When I got a new computer I lost the actual visual set up of how I wanted the Thunderbird front page to look. What I need is someone who actually lives in Tallahassee, F… (read more)

When I got a new computer I lost the actual visual set up of how I wanted the Thunderbird front page to look. What I need is someone who actually lives in Tallahassee, FL and can help me bring the front page back.

Asked by Joyce Toman 7 hours ago

Complex Searching in Thunderbird

I'm hoping to find some syntax documentation and/or information on how to do more complex searching within Thunderbird. I've seen references to some basic multipart sear… (read more)

I'm hoping to find some syntax documentation and/or information on how to do more complex searching within Thunderbird.

I've seen references to some basic multipart searching capabilities. (ie. placing scott "tuesday night" in the search field would result in a list of emails containing both of those criteria.)

But I'm looking for even more such as placing scott "tuesday night" folder:inbox, which would allow me to narrow down that search to JUST the inbox, not any and all folders below it.

Thanks in advance,

Chris

Asked by clblackus 10 hours ago

Hacked Gmail/Thunderbird account

Hello! i havent used Thunderbird or anything like it ever before and have a huge issue at hand! somebody hacked my google account and linked a thunderbird/POP/IMAP or wha… (read more)

Hello! i havent used Thunderbird or anything like it ever before and have a huge issue at hand! somebody hacked my google account and linked a thunderbird/POP/IMAP or whatever it is called. in my google/ Gmail account i have disabled all POP/IMAP, or other devices that are not mine yet the hacker keeps receiving the emails from the email i have resecured and can look at them. One of them is a EA account which he has used to recover everything on it. Now my actual question, is it possible to remove a Thunderbird IMAP/POP link through google itself or is that not doable? best regards and in hopes of someone quickly finding this, as a lot of money was spent.

Thanks in advance

Asked by Verstehen 11 hours ago

Last reply by Verstehen 11 hours ago

account set up

On my new laptop (Acer Aspire) I set up my gmail account without a problem, but T-bird will not set up my business account (on my domain, hosted by midphase/stackmail). I… (read more)

On my new laptop (Acer Aspire) I set up my gmail account without a problem, but T-bird will not set up my business account (on my domain, hosted by midphase/stackmail). I used all the settings from my t-bird account on my old laptop, but nothing I try works. I get a yellow box with the message "Unable to log in at server. Probably wrong configuration, username or password". I also tried lettting Thunderbird find the settings; they didn't work either.

What next?

Asked by Howard Mittleman 11 hours ago

Thunderbird email "move" problem

I was moving stored emails between folders. After many moves, when moving a group, the move failed with message "TOO BIG" APPEND  ??. Since then, I have been unabl… (read more)

I was moving stored emails between folders. After many moves, when moving a group, the move failed with message "TOO BIG" APPEND  ??. Since then, I have been unable to move or copy even single emails. How can this be cleared?

Asked by ndself 13 hours ago

Email Name & Templates

The employee who set up Thunderbird for us, has moved on to a different line of work & no longer with us. Her name is on all the emails and templates. How do I chan… (read more)

The employee who set up Thunderbird for us, has moved on to a different line of work & no longer with us. Her name is on all the emails and templates. How do I change these and how do I secure our emails from her use now that she moved on?

I edited & saved each and every Template earlier today. Then, when I went to check my work, nothing had changed.

Help me please.....and talk to me like I'm just beginning computers, because...I am.

Asked by Tony Glander (Jimbo's Raingutters) 13 hours ago

Login failed

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been ab… (read more)

I have had an ongoing problem with Thunderbird being unable to log into the various mail servers that I use. I've tried repeatedly to solve this problem and have been able to cure it in the past by clearing the cache, but it recurs over and over again. I cannot keep wasting my time like this. I'm an independent contractor and I need to be able to use my e-mail client consistently. I've got work to do! This morning, it's suddenly decided that it cannot log into any of the three services that I use.

Is there a lasting solution to this problem? If not, please tell me and I'll move on peacefully, but please don't keep me chasing my tail for something that cannot be fixed.

Asked by raypackard 1 week ago

Last reply by raypackard 1 day ago

Deleted messages missing from Trash folder

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to… (read more)

I have set my account to "Don't delete any messages", because I frequently want to reread a deleted message in my Trash folder. However, when I go into my Trash folder to search for a deleted message, I am finding that messages older than a certain date have disappeared, although I've done nothing to permanently delete them. For example, today everything older than May 3 is gone. What can I do to prevent this?

thanks, CW

Asked by chriswebb 6 days ago

Last reply by chriswebb 14 hours ago

Freezes while composing message Thunderbird 138/139, Windows 11, in safe mode and troubleshoot mode

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only openin… (read more)

Thunderbird 138/139, Windows 11 Pro 23H2. While composing a message, after a few lines the app freezes. Both the compose window and the main TB window freeze. Only opening the Windows Task manager allows me to close them. This did not happen with earlier versions.

If I save the message every few seconds while composing I can get most of the message back and continue after restarting TB. This behavior is the same in both the normal and troubleshooting TB modes. I can't even find a crash log to send to Mozilla.

Where shall I look next?

Thank you!

Asked by Dan Landiss 2 weeks ago

Last reply by Dan Landiss 14 hours ago

Import .k9s configuration file from mobile to desktop Thunderbird

I previously successfully imported my configuration from Thunderbird desktop to my mobile app by scanning a QR code, and it worked perfectly. However, I recently had to r… (read more)

I previously successfully imported my configuration from Thunderbird desktop to my mobile app by scanning a QR code, and it worked perfectly. However, I recently had to reinstall my computer's operating system, which resulted in losing all my Thunderbird data. Now I'm trying to export the configuration from my mobile Thunderbird app back to the desktop version, but the export process generates a file with a .k9s extension. My question is: How can I import this .k9s file into my desktop Thunderbird installation? Any guidance on this would be greatly appreciated. Thank you!

Asked by Ludwig Hunter 15 hours ago

Last reply by Ludwig Hunter 15 hours ago

Deleted items in archive Thunderbird

Hello, In looking at new messages the inbox, there is a button to send it to the Archive, and another to send it to the trash. Both buttons work as expected. However, … (read more)

Hello,

In looking at new messages the inbox, there is a button to send it to the Archive, and another to send it to the trash. Both buttons work as expected. However, the trash button is sending the message to both locations. Is that just the way it is? Or is there a way to only send it to trash? I've spent some time searching the settings and haven't found anything other then disabling the archive altogether. I also didn't find anyone complaining about this, so I suspect I've missed something.

Thanks!

Asked by Andy Soule 15 hours ago